Xfinity Availability: Find Out If it's Available in Your Area (2024)

FAQs

Why is Xfinity not available at my address? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Yes. CableCARD Getting Started kits are available for pickup at Xfinity Retail Stores or through direct ship.

Does Xfinity have a 55+ internet plan for seniors? No. Xfinity lacks senior discounts on its internet or cable plans. However, seniors can often save by bundling multiple services through Xfinity.

It's easier than ever to watch your favorite TV shows and movies from anywhere, on any device, anytime you want. With the latest developments in high speed Internet, television and cable programming, you can seamlessly enjoy quality programs on multiple devices or in different rooms.

At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

Set up or transfer Xfinity services to your new address in just 3 steps. We'll let you know if Xfinity is available at your new address. There is no early termination fee when you keep or switch your plan. Confirm your move-in date and if you need any new equipment.

If you choose to have your equipment mailed to you, you should receive your new equipment in three to five business days. If an email address has been confirmed, you'll receive a tracking number.

You might be able to bring your equipment to your new home. Schedule a technician appointment and we'll install everything for you, or you can do it yourself. If you're moving your equipment on your own and need instructions on how to install and activate?

It's easy to transfer Xfinity Internet, TV, and/or Voice services to your new address, all online. Just follow the steps outlined in the Moving your Xfinity services section. If you need to transfer Xfinity Home service, call 1-800-XFINITY or speak with a chat agent.

Xfinity does not offer senior discounts. But it does offer bundle deals and some handy features that set it apart for older adults.

Does Xfinity offer deals to existing customers? ›

The majority of Xfinity's deals apply only to new subscribers, but current customers can sometimes get in on those deals by upgrading their service. Contact Xfinity customer service to find out if they're amenable to upgrading your current service and applying a deal.

A phone call claims you're about to miss out on a 50% discount on your cable bill. It's a scam. The call begins like this: "Hi, there. This call is to remind you that Comcast Xfinity will be canceling the 50% discount offer, which was not applied on your account."

With Xfinity TV service, and the Xfinity Stream app and portal, most customers can stream video on up to five devices simultaneously while in the home. Out of the home, you can stream up to three devices simultaneously. Note: Xfinity Instant TV customers are limited to two simultaneous streams.

If you're not yet an Xfinity Internet customer, you can access Xfinity WiFi hotspots at any of our featured hotspots. These locations are marked with special icons on the hotspot locator map online. These featured hotspots offer complimentary Xfinity WiFi access to all users at that location.

If your guest is an Xfinity Internet customer and has downloaded the secure profile, they'll connect to the XFINITY SSID automatically. Otherwise, guests can simply select the xfinitywifi network from their device and open a web browser to get started. If additional help is required, see our connection guides.

Navigate to your device's WiFi settings and ensure that your current network is your in-home Xfinity WiFi network, rather than another local connection in the area (e.g., a coffee shop, a neighbor's WiFi or an Xfinity WiFi hotspot using the xfinitywifi SSID). Ensure you aren't connected to a VPN.

With the Xfinity Stream app and portal, you can livestream certain local broadcast affiliate networks while you're out-of-home. Learn more about where this new Xfinity TV functionality is available and how you can take advantage of it.

We do offer the option to install your own Xfinity services whenever possible, but there are times when a professional installation is required.

Open a web browser and type your Xfinity router gateway IP address. This address is usually “192.168. 0.1″ or “10.0. 0.1“.